How Quality Awards, Quality council, Quality circle, Quality Improvement Teams helps improve process quality?

By -

Module II. Process Quality Improvement

Lecture – 12 How Quality Awards, Quality council, Quality circle, Quality Improvement Teams helps improve process quality?

image_108

Quality awards are prizes awarded for some aspect of quality performance that has been demonstrated by an organization. Deming Prize was instituted by the Union of Japanese Scientists and Engineers (JUSE) in 1951 to honour the contributions of W.E. Deming towards quality control in Japan. This award is given to organization who adopted and preached Total Quality Management principals successfully. Simililar in line, Malcolm Baldrige National Quality Award (MBNQA)was instituted in USA in the year 1987. In India, Bureau of Indian Standards constituted Rajiv Gandhi National Quality Award, to promote excellence in Indian manufacturing and service organisations,in 1991.

There are seven parameters for evaluating any organisation for qualifing for any specific award and marks are allocated for each one of the parameter and its sub-parameters. Any of the quality award emphasis on strategic planning and links between strategic and quality planning. Overall emphasis is on improving processes and system for better quality output.

In 1960, quality circles are formed in Japanese industries with the aim of improving the levels of quality. This concept is still followed in many manufacturing and service industrial for quality and process improvement. A quality circle is basically a participatory management philosophy, in which a group of employees is formed to identify, analyse and solve quality problems.The main objectives of quality circle is to identify quality issues, find out the root causes, and solve the issues to improve process quality.

1

Comments

Post a Comment

Popular posts from this blog

What are component and system reliability and how it can be improved?

By -
Image
Module III Product Quality Improvement L ec t ure – 2 What are component and system reliability and how it can be improved? Reliability is a measure of the quality of the product over the long run. The concept of reliability is an extended time period over which the expected operation of the product is considered and we expect the product will function according to certain expectations over a stipulated period of time. With the customer and warranty costs in mind, we must know the chances of successful operation of the product for at least a certain stipulated period of time. Such information helps the manufacturer to select the parameters of a warranty policy. Technically, reliability is the p r obability of a product performing its intended function for a s tated period of time under ce r tain specified conditions . Four aspects of reliability are apparent from this definition first, reliability is a probability of success-related concept; the numerical value of this probability i
Read more

How leadership influence process quality initiatives?

By -
Module II. Process Quality Improvement L ec t ure – 4 How leadership influence process quality initiatives? There is no universal definition of leadership and indeed many books have been devoted to the topic of leadership. Researchers describe a leader as one who instills purposes, not one who controls by brute force. A leader strengthens and inspires followers to accomplish shared goals. Leader shapes, promotes, protects and exemplifies organization's values. Similarly, Daimler Chrysler's CEO, Bob Eaton, defines a leader as "someone who can take a group of people to a place they don't think they can go." As above definitions illustrate, leadership is difficult to define in anything other than lofty words. The Malcolm Baldrige National Quality Award has a more grounded definition of leadership in its core values. As stated in its core values and concepts, visionary leadership is, "An organization's senior leaders should set directions and create a cust
Read more

Product Quality Improvement Lecture 3-What is Design FMEA?

By -
Image
Module III Product Quality Improvement Lecture 3-What is Design FMEA? Continually measuring the reliability of a product is an essential part of Quality. When creating a new product, or even modifying an existing product, it is always necessary to improve the reliability of the product. One of the most powerful methods available for improving the reliability of product is design FMEA. FMEA is an approach that combines the technology and experience of people in identifying foreseeable failure modes of a product and planning for its elimination. FMEA attempts to detect the potential product-related failure modes. The approach is used to anticipate causes of failure and prevent them from happening. It is like eliminating/preventing potential causes of failure in a cause and effect diagram. This method can be implemented in both the product design and process design and involves effect on both internal and the external customer. FMEA uses an occurrence and detection probability criteria
Read more