What is the role of Audit in implementation of Quality Management System (QMS)?

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Module II. Process Quality Improvement

Lecture – 11 What is the role of Audit in implementation of Quality Management System (QMS)?

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A QMS encompasses a whole set of activities, which need to be coordinated and controlled for producing the desired quality in an organization. The objective of QMS is to improve the performance of an organization and sustained improvements. In this context, internal audits allow for checking the effectiveness of the installed quality systems from time to time. Internal audits help in ensuring that the QMS conforms to the organizational quality policies as well as any quality standard that it follows. Management review are also adapted by organization to check the current capacity of QMS being implemented. These reviews may be conducted after four to six months of QMS implementation. The review also helps to keep the track of adequacy of the QMS. Before applying for ISO 9000 or any other international standard certification, a pre-assessment audit is also done at organization level by external agency. Pre-assessment audit helps the organisation understand where they stand with respect to quality requirements, and provide an opportunity to correct issues which may come in the way of a successful international standard certification application. Any kind of quality audit helps to maintain ‘what we record and what we actually do’.

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